Customer Service Training
Explore our Customer Service workplace training videos and online eLearning courses.
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Customers want service that is efficient and painless, requiring minimum effort on their part.
Customer Service: Make It Easy!
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A new customer service scenario, designed for todays high-efficiency, money-saving training needs.
Credibility Through Honesty
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In this video you'll discover the secrets of improving customer satisfaction by seeing all facets of the client experience.
Dimensions of Service
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A new customer service scenario, designed for today's high-efficiency, money-saving training needs.
Levels of Learning
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Service Impact! is a new series of training videos. Featuring engaging, lifelike scenarios and TV-quality production, training will be enjoyable and highly effective.
Service Impact! Series
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A new customer service scenario, designed for today's high-efficiency, money-saving training needs.
The Angry Customer